George Bernard Shaw once said, “The greatest problem with communication is the illusion that it has been accomplished.”
Communication is going to be at the root of any good experience in the world of buy and sell. A company that cannot communicate well will not provide a good buying experience. Over the years Home Porch & Patio Kits Inc, partnering with great manufacturers, has been doing everything in their power to build a great company; not because of what we might get, but rather because we cannot imagine settling for anything less!
With that goal in mind, in the realm of communication, that means asking the right questions and then listening; listening to your needs as you see them and what you see as a solution. We maintain an ongoing commitment to developing this skill, because we firmly believe that this skill is fundamental to a successful sale and even beyond into our personal lives.
However, even as important as the skill of listening is, responsible communication demands interaction; honest, two-way communication will actually strengthen the prospect of a great buying experience. We believe that spending some time reading the upcoming posts on this blog, and the information and guidance we always provide on our Web site (Home Porch & Patio Kits), you are effectively being proactive in the upcoming two-way communication.
Your next step is to call and talk to us! We do not provide a ‘shopping cart’ site simply because we firmly believe that without ‘real’ communication the likelihood of a satisfied customer is greatly diminished. In our desire to build a great company, we will not settle for anything less than a satisfied customer who feels they have been listened to and been honestly dealt with right from the beginning!
So as you get to know us, be it through this blog, or by perusing our WEB site or by simply picking up the phone and talking to us, we hope that, though imperfectly at times, we can clearly demonstrate our commitment to being the right people, working with the right customers for all the right reasons… one day at a time!